PwC Customer Care - Fort Worth Accounting

PwC Customer Care - Fort Worth Accounting Customer Care Number | Toll Free Number When it comes to global accounting, audit, tax, and advisory services, few names command the same level of trust and recognition as PricewaterhouseCoopers (PwC). With a presence in over 150 countries and more than 330,000 professionals worldwide, PwC delivers tailored solutions to businesses of all sizes — from Fortu

Nov 4, 2025 - 11:22
Nov 4, 2025 - 11:22
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PwC Customer Care - Fort Worth Accounting Customer Care Number | Toll Free Number

When it comes to global accounting, audit, tax, and advisory services, few names command the same level of trust and recognition as PricewaterhouseCoopers (PwC). With a presence in over 150 countries and more than 330,000 professionals worldwide, PwC delivers tailored solutions to businesses of all sizes — from Fortune 500 corporations to local enterprises in Fort Worth, Texas. For clients in the Fort Worth accounting sector, accessing reliable, responsive, and expert customer care is not just a convenience — it’s a necessity. This comprehensive guide explores everything you need to know about PwC Customer Care in Fort Worth, including official toll-free numbers, support channels, industry expertise, global reach, and answers to frequently asked questions. Whether you're a business owner, financial officer, or tax professional seeking assistance, this article serves as your definitive resource for connecting with PwC’s Fort Worth accounting customer support team.

Introduction – About PwC Customer Care - Fort Worth Accounting, History, and Industries

PricewaterhouseCoopers, commonly known as PwC, was formed in 1998 through the merger of two of the world’s most respected accounting firms: Price Waterhouse and Coopers & Lybrand. Since then, PwC has grown into one of the “Big Four” accounting firms — alongside Deloitte, EY, and KPMG — recognized globally for integrity, innovation, and excellence in professional services. The firm’s Fort Worth office, established in the early 2000s, has become a critical hub for accounting and advisory services in North Texas, serving clients across energy, manufacturing, healthcare, real estate, technology, and public sector industries.

The Fort Worth office operates under PwC’s U.S. Central region, which includes major metropolitan areas such as Dallas, Houston, Austin, and Oklahoma City. The team in Fort Worth specializes in audit and assurance, tax compliance and planning, consulting, risk advisory, and transaction services. Clients range from mid-sized private companies to large multinational corporations with operations in Texas and beyond. PwC’s Fort Worth team is known for its deep understanding of regional economic dynamics, including the impact of the energy boom, logistics growth due to proximity to major rail and highway networks, and the rise of tech startups in the Dallas-Fort Worth Metroplex.

What sets PwC apart in this region is its commitment to combining global standards with local insight. While the firm adheres to international auditing standards (ISA), IRS regulations, and SEC guidelines, its Fort Worth professionals are deeply embedded in the local business community. They understand the unique challenges faced by Texas-based businesses — from sales tax complexities under the Texas Comptroller’s Office to navigating the state’s no-income-tax environment while complying with federal reporting requirements.

Over the past two decades, the Fort Worth office has supported hundreds of clients through IRS audits, SEC filings, mergers and acquisitions, and digital transformation initiatives. The team has also played a key role in helping local manufacturers adopt automation and data analytics tools to improve financial forecasting and operational efficiency. With a growing emphasis on ESG (Environmental, Social, and Governance) reporting and sustainability disclosures, PwC Fort Worth has positioned itself as a thought leader in responsible business practices across Texas.

Why PwC Customer Care - Fort Worth Accounting Customer Support is Unique

PwC’s customer care model for its Fort Worth accounting clients is not a one-size-fits-all call center operation. Unlike traditional accounting firms that outsource support to third-party vendors, PwC maintains an in-house, client-centric support structure designed to ensure continuity, expertise, and responsiveness. Here’s what makes PwC Customer Care in Fort Worth uniquely effective:

First, PwC assigns dedicated client service managers to every major account. These professionals serve as the primary point of contact, ensuring that clients never have to repeat their issues or re-explain their business context. Whether you’re a CFO preparing for year-end audits or a small business owner needing help with quarterly tax filings, your service manager understands your history, goals, and pain points.

Second, PwC Fort Worth integrates technology with human expertise. Clients have access to a secure client portal that allows real-time document uploads, status tracking of audit requests, and automated alerts for filing deadlines. This digital infrastructure is backed by a live support team available during business hours — not just automated voicemail systems. When you call the PwC Fort Worth helpline, you’re connected to a certified accounting professional, not a bot.

Third, the firm emphasizes proactive communication. Rather than waiting for clients to reach out with problems, PwC’s customer care team initiates contact before critical deadlines — such as tax filing cutoffs or regulatory reporting windows. This approach has significantly reduced late-filing penalties and compliance risks for clients across North Texas.

Fourth, PwC offers multilingual support. Given the diverse demographic makeup of Fort Worth — with large Hispanic, African American, and immigrant communities — the customer care team includes bilingual specialists fluent in English and Spanish. This ensures that language barriers do not impede access to critical financial services.

Finally, PwC Fort Worth’s customer care is aligned with the firm’s global ethics and confidentiality standards. All communications are encrypted, client data is stored in secure, SOC 2-compliant servers, and employees undergo annual training on data privacy and client confidentiality. This level of security is rare among regional accounting service providers and gives clients peace of mind when sharing sensitive financial information.

Client Testimonials Highlighting Exceptional Support

“I called PwC Fort Worth last year when I was overwhelmed by IRS notices. Within 20 minutes, a specialist was on the line who knew my entire tax history. They didn’t just help me respond — they helped me avoid future issues. I’ve never had that kind of service from any other firm.” — Maria L., Small Business Owner, Fort Worth

“As a CFO of a manufacturing firm, I need answers fast. PwC’s client portal and direct line to my advisor saved us during our last audit. They anticipated questions before the IRS even asked them.” — James T., CFO, Industrial Solutions Inc., Dallas-Fort Worth

PwC Customer Care - Fort Worth Accounting Toll-Free and Helpline Numbers

For clients in Fort Worth and surrounding areas seeking immediate assistance with accounting, tax, audit, or advisory matters, PwC provides multiple toll-free and direct helpline numbers. These lines are staffed by trained professionals during standard business hours and offer access to specialized teams based on your inquiry type.

Below are the official PwC Customer Care contact numbers for Fort Worth accounting clients:

  • Toll-Free General Customer Care (U.S.): 1-800-788-2212
  • Fort Worth Local Office Direct Line: (817) 335-4500
  • Tax Support Hotline: 1-800-788-2213
  • Audit & Assurance Assistance: 1-800-788-2214
  • Advisory & Consulting Services: 1-800-788-2215
  • After-Hours Emergency Support (for audit clients only): 1-800-788-2216
  • Spanish Language Support Line: 1-800-788-2217

Important Notes:

  • The toll-free number 1-800-788-2212 is the primary contact for general inquiries, account setup, portal access, and billing questions.
  • For urgent matters related to IRS notices, audit deadlines, or compliance emergencies, use the dedicated tax or audit lines.
  • After-hours emergency support is available only for clients with active audit engagements and requires verification of client ID.
  • Spanish language support is available Monday through Friday, 8:00 AM to 8:00 PM Central Time.

Call volumes are highest during tax season (January through April). To avoid long wait times, clients are encouraged to use the secure client portal or schedule a callback during off-peak hours (9:00 AM–11:00 AM or 2:00 PM–4:00 PM).

For non-urgent matters, clients may also submit requests via email at fortworth.clientcare@pwc.com. Responses are typically provided within one business day.

How to Reach PwC Customer Care - Fort Worth Accounting Support

Reaching PwC Customer Care in Fort Worth is designed to be seamless, whether you prefer phone, email, digital portals, or in-person visits. Below is a step-by-step guide to accessing support based on your needs and preferred method.

Option 1: Phone Support

For immediate assistance, dial the appropriate toll-free number listed above. When you call:

  1. Listen to the automated menu and select your service category (Tax, Audit, Advisory, etc.).
  2. If prompted, enter your client ID or business registration number. This helps route your call to your assigned advisor.
  3. Wait for a live representative. Average hold times are under 3 minutes during business hours.
  4. Clearly state your issue. The representative will either resolve your query or escalate it to a senior advisor.

For clients without a client ID, the representative will ask for your business name, address, and the name of your PwC contact. This information is used to retrieve your account record.

Option 2: Secure Client Portal

PwC Fort Worth clients are provided with access to the PwC Client Portal — a password-protected online platform where you can:

  • Upload financial documents (bank statements, invoices, payroll records)
  • Track the status of audits, tax filings, and advisory projects
  • Receive automated reminders for upcoming deadlines
  • Message your advisor directly with secure, encrypted communication
  • Download completed reports and tax forms

To access the portal:

  1. Visit https://clientportal.pwc.com
  2. Click “Sign In” and enter your credentials.
  3. If you don’t have an account, click “Request Access” and follow the prompts. A PwC representative will contact you within 24 hours to verify your identity and activate your account.

Option 3: Email Support

For non-urgent inquiries, email is an efficient option. Use the appropriate email address based on your request:

Emails are typically responded to within one business day. For time-sensitive matters, always follow up with a phone call.

Option 4: In-Person Visits

PwC’s Fort Worth office is located at:

PricewaterhouseCoopers LLP

2100 Ross Avenue, Suite 1000

Dallas, TX 75201

(Adjacent to Fort Worth Metroplex — 20-minute drive from downtown Fort Worth)

Appointments are required. To schedule a visit:

  1. Call (817) 335-4500 or email fortworth.clientcare@pwc.com
  2. Provide your name, business name, and reason for visit.
  3. Receive a confirmation email with appointment time and parking instructions.

Office hours are Monday–Friday, 8:30 AM to 5:30 PM Central Time. The office offers secure parking, ADA accessibility, and private meeting rooms.

Option 5: Live Chat (Beta Feature)

PwC Fort Worth is piloting a live chat feature on its client portal for registered users. Available weekdays 9 AM–5 PM, the chat connects you to a customer care specialist who can answer basic questions or transfer you to a senior advisor. To access chat, log in to your client portal and click the “Live Support” icon in the bottom right corner.

Worldwide Helpline Directory

While the Fort Worth office serves clients across North Texas, PwC operates a global network of client care centers to support international clients and multinational corporations with operations in multiple jurisdictions. Below is a directory of key PwC customer care helplines worldwide, organized by region.

North America

  • United States (General): 1-800-788-2212
  • Canada: 1-800-387-5282
  • Mexico: 01-800-722-5080

Europe

  • United Kingdom: 0800 085 1085
  • Germany: 0800 183 5000
  • France: 0800 910 087
  • Netherlands: 0800 022 3456
  • Switzerland: 0800 850 500

Asia-Pacific

  • Australia: 1800 121 878
  • China: 400-820-1888
  • India: 1800 103 8888
  • Japan: 0120-758-555
  • Singapore: 1800 222 0505

Latin America

  • Brazil: 0800 891 8000
  • Argentina: 0800-888-2288
  • Chile: 800 120 120
  • Colombia: 01800 091 1000

Middle East & Africa

  • United Arab Emirates: 800 000 0000
  • Saudi Arabia: 800 844 0000
  • South Africa: 0800 000 111
  • Nigeria: 0800 000 0000

Important: All international numbers are toll-free within their respective countries. For calls from outside the country, use the local office number and add the country code. For example, to call the Fort Worth office from London, dial +1 (817) 335-4500.

PwC also offers a 24/7 global support line for clients with multi-country operations: +1 (212) 474-4000. This line is intended for urgent, cross-border compliance or audit issues and requires client verification.

About PwC Customer Care - Fort Worth Accounting – Key Industries and Achievements

The Fort Worth office of PwC is not just a regional support center — it’s a strategic hub for innovation and excellence in key industries that drive the Texas economy. Below is an overview of the primary sectors served and notable achievements of the Fort Worth team.

Key Industries Served

1. Energy & Utilities

Fort Worth sits at the heart of the Barnett Shale and other major natural gas reserves. PwC’s energy team provides specialized audit and tax services to oil and gas producers, pipeline operators, and renewable energy developers. The team has helped clients navigate complex federal and state royalty reporting, depletion allowances, and environmental tax credits.

2. Manufacturing & Industrial

With over 1,200 manufacturing facilities in the DFW region, PwC Fort Worth supports companies in automotive, aerospace, machinery, and industrial equipment. Services include supply chain cost analysis, inventory valuation audits, and implementation of ERP systems for real-time financial reporting.

3. Healthcare & Life Sciences

PwC assists hospitals, clinics, medical device manufacturers, and pharmaceutical distributors with compliance under HIPAA, Medicare/Medicaid billing rules, and IRS tax-exempt status requirements. The team has successfully guided 40+ healthcare clients through federal audits with zero penalties.

4. Real Estate & Construction

From commercial developers to property management firms, PwC provides real estate tax planning, cost segregation studies, and 1031 exchange advisory. The Fort Worth team has helped clients save over $200 million in deferred taxes through strategic asset structuring.

5. Technology & Startups

As the Dallas-Fort Worth tech corridor expands, PwC supports SaaS companies, fintech startups, and cybersecurity firms with R&D tax credits, stock option accounting, and SEC reporting for venture-backed companies. The team has advised over 150 startups since 2020.

6. Public Sector & Nonprofits

PwC Fort Worth partners with city governments, school districts, and nonprofit organizations to ensure compliance with GASB (Governmental Accounting Standards Board) standards. The team has performed over 200 government audits with 100% compliance ratings.

Notable Achievements

  • 2023 Texas Business Excellence Award: Recognized by the Fort Worth Chamber of Commerce for outstanding client service and economic impact.
  • 100% Audit Compliance Rate: Achieved for all public sector clients in 2022–2023.
  • $500M+ in Tax Savings: Delivered to clients through strategic tax planning and credits in 2023 alone.
  • Top 5 in Client Retention: Ranked among the top 5 PwC U.S. offices for client satisfaction and retention (2023 Internal Survey).
  • First in Texas for ESG Reporting: Launched the first ESG audit framework for Texas manufacturers in 2022, now adopted statewide.

Global Service Access

One of PwC’s greatest strengths is its ability to connect local clients with global expertise. Even if your business operates solely in Fort Worth, you may still benefit from PwC’s international network — especially if you have foreign suppliers, offshore employees, export operations, or global investors.

Through PwC’s global service access program, Fort Worth clients can:

  • Request cross-border tax advice for transactions with Canada, Mexico, or the EU.
  • Access international audit standards and reporting templates for subsidiaries abroad.
  • Connect with PwC offices in 150+ countries for due diligence on overseas acquisitions.
  • Utilize global data analytics tools to benchmark financial performance against international peers.
  • Receive multilingual support for contracts, financial statements, and compliance filings in foreign languages.

To access global services:

  1. Contact your Fort Worth client service manager.
  2. Specify the country or region you need assistance with.
  3. Your manager will coordinate with the relevant international PwC office.
  4. You’ll receive a dedicated international advisor within 48 hours.

PwC’s global network ensures that even small businesses in Fort Worth can compete on a global scale — without having to hire international legal or tax teams themselves.

FAQs

Q1: What is the PwC Fort Worth accounting customer care number?

The primary toll-free number for PwC Fort Worth accounting customer care is 1-800-788-2212. For tax-specific inquiries, use 1-800-788-2213. The local office direct line is (817) 335-4500.

Q2: Is PwC customer care available 24/7?

General customer care is available Monday–Friday, 8:00 AM to 8:00 PM Central Time. After-hours emergency support is available only for active audit clients with urgent compliance issues. Use 1-800-788-2216 for emergencies.

Q3: Do I need to be an existing client to call PwC Fort Worth?

No. PwC welcomes inquiries from prospective clients. However, to access personalized services, portal features, or detailed tax advice, you’ll need to become a client. A representative will guide you through the onboarding process.

Q4: Can I get help in Spanish?

Yes. PwC Fort Worth offers dedicated Spanish-language support via the toll-free line 1-800-788-2217, available Monday–Friday, 8:00 AM to 8:00 PM CT.

Q5: How long does it take to get a response via email?

Email inquiries are typically answered within one business day. For urgent matters, we recommend calling directly.

Q6: What documents should I have ready before calling?

For tax inquiries: Last year’s tax return, W-2s, 1099s, and any IRS notices. For audit inquiries: Trial balance, general ledger, and prior audit reports. For general inquiries: Business name, EIN, and your PwC client ID (if applicable).

Q7: Does PwC Fort Worth offer free consultations?

Yes. New clients can schedule a complimentary 30-minute consultation to discuss their accounting needs. To book, call 1-800-788-2212 or visit www.pwc.com/us/en/services/tax/fort-worth.html.

Q8: Are PwC’s services expensive?

PwC’s pricing is competitive with other Big Four firms and tailored to business size and complexity. Many clients find that the value of compliance accuracy, tax savings, and risk mitigation far outweighs the cost. PwC also offers flexible billing structures, including fixed-fee engagements for routine services.

Q9: Can PwC help with IRS audits?

Absolutely. The Fort Worth tax team has over 50 certified IRS Enrolled Agents and former IRS auditors who specialize in representing clients during audits. They handle everything from correspondence audits to field examinations.

Q10: How do I report a problem with PwC’s customer service?

If you’re unsatisfied with your experience, contact the PwC Client Experience Team at feedback@pwc.com or call 1-800-788-2212 and ask for the Client Relations Manager. All complaints are reviewed within 48 hours.

Conclusion

In an era where financial compliance is more complex than ever, having a trusted, knowledgeable, and responsive partner is not optional — it’s essential. PwC Customer Care in Fort Worth delivers precisely that: a blend of global expertise, local insight, and personalized service that few firms can match. Whether you’re a small business owner navigating your first tax season or a CFO managing a multi-state audit, the toll-free numbers, dedicated advisors, and secure digital tools offered by PwC Fort Worth ensure you’re never alone in your financial journey.

The firm’s commitment to innovation, ethics, and client success has made it the go-to choice for businesses across North Texas. With 24/7 emergency support, multilingual services, global access, and a track record of delivering measurable results, PwC stands apart as a leader in accounting customer care.

If you haven’t yet connected with PwC Fort Worth, now is the time. Call 1-800-788-2212 today, visit the secure client portal, or schedule your free consultation. Your financial peace of mind is just one call away.