Etihad Airways Pet Travel Policy: Full Guide for Pet Owners

Explore the complete Etihad Airways pet travel policy, including in-cabin rules, cargo transport, breed restrictions, and pet documentation requirements.

Jun 30, 2025 - 12:11
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Etihad Airways Pet Travel Policy: Full Guide for Pet Owners
Etihad Airways Pet Travel Policy

When traveling with pets, every detail matters. At Etihad Airways, your furry companions are not just animals—they're travelers too. With the right preparation and understanding of the Etihad Airways pet travel policy, you can ensure a smooth journey for your pet, whether you’re flying within the Middle East or connecting across continents. This comprehensive guide covers everything you need to know about Etihad pet policy, from accepted species to in-cabin rules, cargo options, and health documentation.

Understanding Etihad Airways Pet Travel Policy

The Etihad Airways pet travel policy outlines strict but accommodating rules for traveling with animals. Etihad does not allow pets in the cabin on standard commercial flights. However, trained service animals are permitted, and pets can travel in the cargo hold under certain guidelines. It's important to plan well in advance, as pet reservations and approvals must be completed at least seven days before departure.

Which Pets Are Allowed to Travel on Etihad Airways?

Etihad Airways accepts domestic cats and dogs only. Other animals—including rabbits, birds, or exotic species—are not accepted. The transportation method depends on the animal’s weight, size, and type of travel:

  • Service animals are allowed in the cabin (restrictions apply).

  • Pets must travel via Etihad Cargo as manifest cargo.

No emotional support animals are currently accepted in the cabin. All pets must be at least 16 weeks old and fully weaned to be eligible for travel.

In-Cabin Travel for Service Animals

If you're flying with a service animal, Etihad permits the animal to accompany the passenger in the cabin free of charge. However, there are strict documentation requirements:

  • Must provide medical certification proving the need for a service animal.

  • Animal must be harnessed and well-behaved.

  • The animal cannot occupy a seat.

  • Service animals must remain at the passenger’s feet during the flight.

Passengers must submit a Service Animal Request Form no later than 72 hours before departure. Only routes that comply with local animal import/export regulations will permit service animals in the cabin.

Etihad Cargo Pet Travel Services

For pets that are not service animals, the only approved method of transportation on Etihad Airways is through Etihad Cargo’s “Live Animals” program. This premium animal logistics service adheres to IATA's Live Animals Regulations and includes:

  • Temperature-controlled cargo areas.

  • Dedicated animal handling experts.

  • Customizable kenneling services pre-departure and post-arrival.

You must book pet cargo transportation directly with Etihad Cargo or via a licensed pet travel agency. The cost will vary depending on the size of the pet and destination.

Pet Carrier Requirements

All pets must be transported in IATA-compliant crates. The following standards apply:

  • Hard-sided containers only (no soft carriers allowed).

  • Sufficient ventilation on all four sides.

  • Sturdy, escape-proof locking mechanism.

  • Container must allow the pet to stand, sit, and turn comfortably.

Crate dimensions are crucial. Oversized or undersized crates will be rejected, possibly delaying your travel plans.

Health and Vaccination Requirements

To comply with Etihad Airways pet travel policy, pet owners must provide the following documentation:

  1. Valid health certificate issued within 7–10 days of departure.

  2. Vaccination records, including rabies and other country-specific shots.

  3. Microchip registration documents, where required.

  4. Import/export permits based on origin and destination.

  5. Tapeworm and tick treatments, if mandated by destination country.

Failure to present any of the above may result in the denial of boarding for your pet or quarantine on arrival.

Breed Restrictions and Banned Animals

Etihad Airways enforces a strict list of restricted breeds due to safety concerns and respiratory issues associated with certain animals. These include, but are not limited to:

Snub-nosed Dogs (Brachycephalic breeds):

  • Bulldogs (English, French)

  • Boxers

  • Pugs

  • Boston Terriers

  • Shih Tzus

Aggressive or Strong Breeds:

  • Pit Bull Terriers

  • Tosa Inus

  • Dogo Argentinos

  • Fila Brasileiros

These breeds are prohibited from traveling either in the cabin or cargo due to increased health and safety risks.

Booking Guidelines and Timelines

Pet transportation bookings are not part of the standard flight booking. Follow these steps:

  1. Contact Etihad Cargo or a specialized pet travel agency.

  2. Submit required health and travel documents.

  3. Reserve space no later than 7 days before departure.

  4. Receive written approval and waybill number.

Book early—space is limited, and Etihad Cargo processes animals on a first-come, first-served basis.

Arrival and Destination Country Rules

Every destination country has its own import regulations regarding pets. For instance:

  • UAE requires pets to have an import permit and current rabies titer test.

  • EU countries may require ISO-compliant microchips and pet passports.

  • Australia and New Zealand have strict quarantine requirements.

Failure to comply can lead to confiscation, denial of entry, or mandatory quarantine—at the traveler’s expense.

Always verify local regulations with the embassy or agricultural department of your destination before booking.

Pet Travel Fees and Costs

Etihad does not publish a fixed fee schedule for pet travel. Costs vary depending on:

  • Animal’s weight and crate size.

  • Origin and destination.

  • Seasonal temperature conditions.

  • Additional services (kenneling, documentation, transfers).

Expect prices starting at $500–$1,000 USD for short-haul routes, and more for long-haul or specialized care.

Tips to Ensure a Safe Journey for Your Pet

  • Acclimate your pet to its crate weeks in advance.

  • Ensure your pet has had exercise and hydration prior to check-in.

  • Do not sedate your animal unless specifically instructed by a vet.

  • Label your crate clearly with contact details and handling instructions.

  • Feed your pet a light meal a few hours before the flight to avoid digestive issues.

Why Choose Etihad for Pet Travel?

Etihad Airways stands out for its premium cargo service, professional handling, and strict adherence to global animal welfare standards. With personalized coordination and temperature-controlled logistics, Etihad ensures pets are not only transported—but cared for every step of the way.

Conclusion

Traveling with pets on Etihad requires meticulous preparation, but the peace of mind offered by Etihad’s careful approach is worth it. The Etihad Airways pet travel policy ensures the safety, comfort, and well-being of your beloved companion—whether they’re accompanying you as a service animal or flying safely as cargo.

For the best experience, start planning early, double-check regulations, and communicate with Etihad’s support teams. Your pet deserves a journey that’s just as smooth and luxurious as yours.