The Eva Air Headquarters in Luzhu District, Taiwan, stands at the forefront of international aviation. As the heart of EVA Air’s operations, this office ensures that travelers, corporate clients, and aviation partners enjoy world-class service, safety, and convenience. Whether you’re planning a trip, following up on a service request, or learning more about the airline’s policies, the headquarters offers all the support you need under one roof.

Eva Air Headquarters Office Details

Here are the essential details about the Eva Air Headquarters Office:

📌 Address:
376 Hsin-Nan Rd., Sec. 1, Luzhu District, Taoyuan City, Taiwan

📞 Phone Number:
+886-2-25011999

📧 Email:
feedback@evaair.com

🌐 Website:
www.evaair.com

🕒 Working Hours:
Monday to Friday: 05:30 AM – 17:30 PM

From ticket bookings to specialized travel requests, the headquarters team is ready to assist with professionalism and care.

What Services Are Offered at the Headquarters?

✅ Flight Bookings & Reservations: Secure your tickets or make changes to existing reservations.

✅ Baggage Assistance: Report lost, delayed, or damaged baggage and claim compensation.

✅ Corporate Travel Solutions: Specialized services for companies and business travelers.

✅ Refund Processing: Help with cancellations, no-show fees, and refund applications.

✅ Travel Policy Information: Get the latest updates on visa policies, COVID-19 protocols, and travel restrictions.

✅ Group Bookings & Special Needs: Support for large groups, families, unaccompanied minors, and passengers requiring assistance.

✅ Cargo Handling: Comprehensive cargo services including booking, tracking, and claims.

✅ Customer Relations: File complaints, provide feedback, or request service clarifications.

Eva Air Headquarters: Core Functions

📌 Operational Control: Manages global flight operations, fleet maintenance, and aviation safety protocols.

📌 Executive Decisions: The strategic hub for partnerships, route expansions, and policy creation.

📌 Global Customer Support: Coordinates customer care services across all regional offices.

📌 Technology and Innovation: Oversees digital upgrades, from booking systems to in-flight services.

Why Contact Eva Air Headquarters?

🌟 For complex or escalated service issues that require higher-level resolution.

🌟 To inquire about corporate collaborations or partnerships.

🌟 For comprehensive information on EVA Air’s policies and global operations.

🌟 When planning intricate itineraries involving multiple destinations or special services.

The Eva Air Fleet

Managed by the headquarters, EVA Air’s fleet includes:

• Boeing 777, 787 Dreamliner, 747, 757, 767

• Airbus A320, A321, A330

• McDonnell Douglas MD-11, MD-90

These aircraft represent EVA Air’s commitment to safety, comfort, and eco-friendly flying.

Connect with Eva Air on Social Media

🌐 Facebook
🌐 Twitter
🌐 Instagram
🌐 YouTube
🌐 LinkedIn

Follow these platforms for updates on promotions, news, and flight changes.

10 Frequently Asked Questions (FAQs) about Eva Air Headquarters

1️⃣ What is the official address of Eva Air Headquarters?

The headquarters is located at 376 Hsin-Nan Rd., Sec. 1, Luzhu District, Taoyuan City, Taiwan.

2️⃣ How do I contact Eva Air headquarters for support?

Call +886-2-25011999 or email feedback@evaair.com during business hours.

3️⃣ Can I handle group bookings through headquarters?

Yes! The headquarters offers support for group reservations and corporate travel arrangements.

4️⃣ Does the headquarters process ticket refunds?

Yes, refund requests and compensation claims are handled by the headquarters team.

5️⃣ Can I submit feedback or complaints to the headquarters?

Absolutely. The headquarters welcomes feedback to improve customer service and address concerns.

6️⃣ Is cargo service managed through the headquarters?

Yes. The headquarters can assist with cargo bookings, tracking, and issue resolution.

7️⃣ Are there special services for disabled passengers coordinated by the headquarters?

Yes. The headquarters arranges assistance such as wheelchair support, priority boarding, and medical accommodations.

8️⃣ Does the headquarters provide visa or immigration advice?

While they don’t issue visas, the headquarters can provide information on entry requirements and policies.

9️⃣ Can I visit the headquarters to buy a ticket?

Yes, but it’s recommended to call ahead or use the airline’s website for faster service.

🔟 What are the headquarters' working hours?

The office operates from Monday to Friday, 05:30 AM to 17:30 PM local time.

Conclusion

Whether you are a frequent flyer, corporate client, or first-time passenger, the Eva Air Headquarters in Luzhu District is the key contact point for all your aviation needs. From handling intricate travel arrangements to resolving service concerns, the headquarters ensures that every interaction with EVA Air meets the highest standards of excellence. Don’t hesitate to reach out for assistance—let the experts guide your journey.